Frequently Asked Questions
Question : Do you carry any Warranty on used laptops that you sell?
Answer : Some Used Laptops that are sold by us do have some waranty depending on how old the laptop is and what were the warranty terms at the time of first purchase. However in other case the laptops do not have any warranty. Indus Makes sure at the time it purchases any used laptop that it is free from all defects. All the Laptops that are on display on our shelf are 100% error free laptops. You can check the laptop for battery backup, adaptor, disk drives, LCD display, sound, smooth functioning etc for as much as time required at our office.
Question : Do you have a buy back facility or Exchange offers?
Answer : Yes we do have Exchange facility with your old laptop, if you are willing to buy a new laptop, JK LAPTOP HOUSE provides you FREE Laptop evaluation and diagnosing and we bid on it as per its condition and future prospect. YES, we buy back your laptop if its not worth for you, even if it is hardly working if we atleast can use some of its parts then definately we will buy back from your and in exchange will discount you on your NEW Laptop, Exchange OLD with OLD, you may also go for buying any second hand laptop, in exchange of your old laptop, we will adjust whatever price your old laptop worths.
Question : Why you should consider purchasing from us?
Answer : We specialize in used laptops and have been doing so since 2010. We know laptops and can answer your laptop questions. Our company name, JK LAPTOP HOUSE. and our URL www.jklaptopcare.com says it all.
We answer your phones and respond to e-mails. Call and one of us will actually answer the phone, often on the first ring. Technical support calls get the same type of quick response. We test, test and test the laptops. We test the laptops when we receive them, we test them again after we refurbish them and we test them prior to shipment. Our site is easy to navigate and kept current. Every laptop on the site is in stock and can be purchased. We typically ship the same day your order is processed. You will receive the tracking number either before the close of business or first thing the following morning.